VectroPrivacy Policy
1. Information We Collect
We collect the following categories of information:
- Account information — your name, business name, email address, phone number, and the password you set when you sign up.
- Business data you enter — invoices, quotes, clients, drivers, expenses, loads, mileage, and documents you create or upload while using the service. This may include information about your own customers (such as their names, addresses, and contact details).
- Payment information — when you subscribe, billing is processed by our payment provider, Stripe. We do not store your full card number on our servers. Stripe processes card data under its own security standards.
- Usage and device data — basic technical information such as your IP address, browser type, and the pages you visit, used to keep the service secure and working.
- Cookies — we use a signed session cookie to keep you logged in and a small cookie to remember your language preference. We do not use third-party advertising cookies.
2. How We Use Your Information
- To provide, operate, and maintain the Vectro service.
- To process your subscription payments and send billing receipts.
- To send transactional emails on your behalf (for example, invoices and payment reminders to your customers).
- To respond to support requests and communicate service updates.
- To detect, prevent, and address fraud, abuse, or security issues.
- To comply with legal obligations.
We do not sell your personal information or your business data to third parties.
3. Service Providers
We share information only with trusted providers that help us run Vectro, and only as needed to deliver the service:
- Stripe — subscription billing and online invoice payments.
- Resend — sending transactional emails (invoices, reminders).
- Railway — application hosting and database infrastructure.
- Cloudflare — domain, DNS, and network security.
These providers are bound by their own privacy and security commitments.
4. Data Retention
We keep your account and business data for as long as your account is active. If you close your account, we will delete or anonymize your data within a reasonable period, except where we are required to retain certain records to comply with legal, tax, or accounting obligations.
5. Security
We protect your account with signed session tokens, encrypted connections (HTTPS), and access controls that separate each company's data. No method of transmission or storage is 100% secure, but we work to protect your information using industry-standard safeguards.
6. Your Rights and Choices
- You may access and update most of your information directly inside the app.
- You may request a copy of your data or ask us to delete your account by contacting us.
- You may opt out of non-essential emails at any time; essential service and billing messages will continue while your account is active.
7. Your Customers' Data
Some information you enter into Vectro relates to your own customers. You are responsible for handling that information lawfully. We process it only to provide the service to you and according to your instructions.
8. Children
Vectro is a business tool and is not directed to anyone under 18. We do not knowingly collect information from children.
9. International Users
Vectro is operated from the United States. If you access the service from outside the United States, you understand your information will be processed in the United States.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be communicated through the service or by email.
11. Contact Us
If you have questions about this Privacy Policy or your data, contact us at [email protected].